There are three plans: Free ($0/month, 10 listings, 10% commission + 30¢ per item sold), Plus ($29/month, unlimited listings, 8% + 30¢), and Pro ($39/month, unlimited listings, 6.5% + 30¢). Compare plans on Why Join.

You also pay Stripe card processing (about 2.9% + 30¢ per transaction) and Instant Payout fees (1%, 50¢ minimum) when you use Instant Payout. Those fees are paid by you, not by Westside Alley. Payouts go to the Stripe Express account you connect in your vendor dashboard.

Plus shops get $29 off one booth fee, and Pro shops get $39 off one booth fee, once per paid calendar month. The credit unlocks only after your second monthly payment — for example, if you sign up on December 1 and pay again on January 1, the credit is available from January 1. You get one credit per month: it does not roll over, and you cannot stack credits. The code is single-use and tied to your shop. You can redeem it only at participating partner markets that have opted in. Those markets have limited spots, first come, first served, and they show a tag such as “Accepts vendor booth credits — 3 of 5 left.” The market marks the code used. Canceling and then subscribing again restarts the wait for a new credit. Switching plans in the same month does not give you a second credit. When your credit is available, you will find the code on the Plan & perks page in your vendor dashboard.

When a market posts a booth opportunity, Pro vendors can view and apply immediately. Everyone else can view and apply 24 hours after that posting — the 24 hours starts when the opportunity is published, not on the event date. Markets can post booths for dates up to a year ahead.

We email vendors who follow that market (when market follow is available) and vendors whose shop is nearby — in the same state, or within about 50 miles when we have a location for both. Pro vendors get an “open now” note and can apply right away. Other vendors are told the date and time (Pacific Time) when booths open to everyone, and a link to the opportunity will work after that window. You can turn these emails off in Plan & perks under notification settings, or use the unsubscribe link in the email.

You get one combined email that lists the dates, not a separate email for each date. Pro vendors get first pick on all of them during the 24-hour early access window.

Plus and Pro include a custom shop page (banner, announcement bar, featured items, and social links), vacation mode so you can temporarily close your shop, and scheduled sales with a start and end date. Free shops use a basic shop page. If you move down from a paid plan, vacation mode is turned off, and any sales you already scheduled are left to finish.

Add-ons are available to every plan and are managed in the Add-ons section of your vendor dashboard. Boosted listing rotates your product through the top spots in its category and in matching search results for 5 days. Featured Finds places your product in the homepage spotlight for 5 days, and rotates fairly when many vendors buy it. Email Blast sends one email to up to 1,000 of your newest followers, and you can send at most one blast every 7 days. You’ll see views and clicks for Boosted listing and Featured Finds in your dashboard. Pro vendors get 15% off add-ons. See current prices in the Add-ons section of your dashboard.

Plus and Pro vendors can import products from a CSV in the Import & export section of the dashboard. Download our template, or upload a basic Etsy or Shopify product export — we map common columns such as title, description, price, quantity, SKU, tags, and image URLs. You can export your Westside Alley listings as a CSV anytime. This is a basic import: variations, shipping profiles, and some shop-specific fields are not carried over, and some Etsy exports do not include images. Free plans add listings one at a time.

Yes. On the product add or edit screen you can paste a YouTube, TikTok, or Vimeo link. The video appears on your product page, below the photos. Other sites and uploaded video files (such as MP4) are not supported yet. This is available on every vendor plan.

You can change or cancel your plan from your vendor dashboard (Plan & perks, then manage plan). If you cancel a paid plan, your shop moves back to Free. Unused booth credits do not carry over, and canceling then subscribing again restarts the wait for a booth credit.

Browse online shops, add items to your cart, and check out with a card. You’ll need a free Westside Alley account to place an order.

Each vendor sets their own shipping methods, costs, and timeframes. You’ll see that shop’s shipping details when you buy from them.

Vendors set their own return and exchange policy, and it should be shown on the shop or product page before you buy. If a vendor has not published a policy, the site default is a 14-calendar-day window after delivery to request a return or exchange of unused, complete items in original condition, with proof of purchase. A clearly disclosed final-sale or no-return policy applies to change-of-mind requests (unless the law says otherwise). For the full policy, see Returns & Refunds.

Westside Alley Buyer Protection covers items that are not received, significantly not as described, damaged in transit, or counterfeit — even if the vendor’s return policy is more limited. It does not cover a change of mind, ordinary dissatisfaction, or sizing that was accurately described. Contact the vendor first through on-site messages, identify your order, and include photos when something is damaged or not as described. Details are in Returns & Refunds.

For an order issue, message the vendor first. For an account or site question, use our Contact page. Markets have a separate Market FAQ.